We want you to love what you ordered. If something isn't right, we're happy to help.
30-Day Returns
You may return most items within 30 days of delivery for a refund, provided they are unused, in their original packaging, and in the condition you received them. Due to hygiene reasons, opened fragrances, skincare, and personal care items can only be returned if they arrive damaged, defective, or incorrect.
How to Start a Return
Email us at support@easyvizy.us with your order number and the reason for your return. We'll confirm your return and provide instructions on where to send your item.
Refunds
Once we receive and inspect your return, we'll notify you and process your refund to your original payment method within 5-10 business days. Original shipping charges are non-refundable unless the return is due to our error.
Damaged, Defective, or Incorrect Items
If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery at support@easyvizy.us with a photo of the item, and we'll make it right with a replacement or full refund, including shipping costs.
Contact Us
Questions about a return? Reach us at support@easyvizy.us or +1 (504) 498-0216.