FAQs

Are your products 100% authentic?

Yes. Every fragrance, skincare, hair care, and wellness product we sell is guaranteed genuine and sourced through vetted channels. We back this with a money-back guarantee.

What is your return policy?

We accept returns within 30 days of delivery on unused items in their original packaging. See our Refund Policy for full details.

Do you offer free shipping?

Yes, all orders over $75 ship free. Orders under $75 ship at a flat rate shown at checkout.

How long does shipping take?

Orders are processed within 1-2 business days and typically arrive within 3-7 business days within the United States.

Do you ship internationally?

Right now we only ship within the United States.

How do I track my order?

You'll receive a shipping confirmation email with tracking information as soon as your order ships.

What payment methods do you accept?

We accept all major credit and debit cards, along with the other secure payment options shown at checkout.

How do I contact support?

Email support@easyvizy.us or call +1 (504) 498-0216 — we're a real, reachable business and happy to help.